Return Fraud Detection for Modern Shopify Brands
Stop wardrobing, serial returners, and multi-merchant abuse with automated, machine-intelligent risk scoring. ReturnShield protects your margins — instantly and invisibly.
The Smarter Way to Handle Returns
Three layers of protection working together to identify fraud while preserving the customer experience.
Intelligent Risk Scoring
ReturnShield analyzes 16+ behavioral, timing, and order signals — plus optional machine-learning adjustments — to generate an accurate risk score for every return.
Identity Graph Protection
Detect serial returners and cross-merchant abusers with privacy-safe identity matching. No shared personal data — only encrypted behavioral insights.
Automated Decisions & Actions
Automatically tag risky orders in Shopify, update Loop Returns statuses, trigger notifications, or apply custom rules — all without manual effort.
Powered by Real Fraud Intelligence — Not Just Rules
- Weighted risk scoring using behavioral & timing patterns
- Optional machine-learning model (16 features)
- Custom merchant rules for your specific needs
- Identity graph scoring for cross-merchant offenders
- Continuous audit logging for every decision
ReturnShield uses machine intelligence where it matters — providing explainable, trustworthy fraud signals without black-box unpredictability.
Every Risk Score Comes With a Clear Explanation
Merchants see exactly why a return is flagged — from frequent return patterns to short usage windows to identity-graph matches. No guessing. No blind trust.
What Types of Return Abuse Does ReturnShield Catch?
Works Seamlessly With Your Existing Tools
ReturnShield fits into your workflow — no new portals, no complex integrations. Just smarter decisions on every return.
Shopify
Auto-tag orders, flag customers, add timeline notes
Loop Returns
Sync decisions, add risk notes, automate actions
“ReturnShield immediately reduced our fraudulent returns by over 35%. We're catching serial returners we never would have spotted before.”
Simple, Transparent Pricing
Choose a plan that fits your brand. Join now and lock in early pricing before public launch.
Starter
- Up to 250 returns/month
- Full fraud scoring
- Identity graph
- Basic rules engine
- Shopify + Loop auto-actions
- Email notifications
Growth
- Up to 1,500 returns/month
- Advanced rules engine
- Slack + email notifications
- Cross-merchant intelligence
- Enhanced analytics
- Priority scoring
Scale
Tailored to your needs
- Unlimited volume
- Dedicated support
- SLA options
- Custom workflows
- Priority onboarding
All plans include a 14-day free trial. No credit card required to start.
Ready to Reduce Return Fraud?
Join our early access program and start protecting your margins today.